Shop Assistant

AVS Newcastle ltd; Falmouth; On-site; GBP 23,000; Part time

Job summary

Join AVS Newcastle ltd as a Shop Assistant in Falmouth. Contribute to the British Red Cross by providing excellent customer service and managing day-to-day retail operations. This part-time role allows you to make a positive impact while developing your skills in a supportive environment.

Benefits

36 days annual leave + option to buy extra days

Up to 6% contributory pension

Flexible working

Access to Blue Light Discount Card

Access to mental health and wellbeing support

Qualifications

• Previous experience of working in a retail environment and confidence handling money.
• Strong communicator who thrives on providing excellent customer service.
• Ability to appreciate customers' needs and delight them with service.

Responsibilities

• Assist the shop manager to run a customer-focused shop.
• Create a brilliant shopping environment and provide an excellent customer experience.
• Sort stock and prepare items for display.

Skills

Customer Service

Communication

Retail Experience

Flexibility

Commercial Awareness

Job description

2 weeks ago Be among the first 25 applicants

Location: Falmouth

Hours: 14 per week (includes weekends as part of a rota)

Contract: Permanent

Salary: £22,932 per annum based on 35 hours per week (£12.60 per hour)

Are you a retail superstar who is passionate about helping make a difference?

We're on the lookout for a dynamic

Location: Falmouth

Hours: 14 per week (includes weekends as part of a rota)

Contract: Permanent

Salary: £22,932 per annum based on 35 hours per week (£12.60 per hour)

Are you a retail superstar who is passionate about helping make a difference?

We're on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness! W hy work for the Red Cross?

"The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis "- Deborah, Shop Manager

What does a day in the life of a Shop Assistant involve?

• Assisting the shop manager to run a lucrative, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
• Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
• Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
• Being responsible for sorting stock and preparing items for display, behind the scenes.
  
  

What does it take to be a successful Shop Assistant?

• Previous experience of working in a retail environment and are confident with handling money.
• To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
• A c ommercial savvy mindset, with a grasp of hitting targets.
• To appreciate and anticipate each customer's needs and delight them with the service provided.
• The ability to work flexibly to the needs of the store. Shop is open 7 days per week and weekend working, as part of a rota, is required.
  
  

The closing date for your application is 23.59 on Thursday 5th June 2025. Early application is encouraged as we reserve the right to close the advert early.

In return for your commitment and expertise, what will you get?

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
  
  

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail

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