Shift Supervisor - Swansea

Creandum; Swansea; On-site; GBP 26,000 - 34,000; Full time

Job summary

Voi in Swansea is seeking a Shift Supervisor to lead on the warehouse floor, coordinating with our 3PL partner to keep the fleet moving. The role is hands-on (70%) with a focus on safety, quality, and timely delivery.

Candidates should have at least 2 years of experience, team leadership, and a full UK driving licence (no more than 6 points). Proficiency with MS Office and G-Suite is expected.

Qualifications

• 2+ years of experience in a supervisory role.
• Experience managing a team.
• Full UK driving licence for at least 12 months with no more than 6 points.
• Proficient with MS Office and Google Workspace.

Responsibilities

• Work on the warehouse floor hands-on (about 70%), coordinating with the 3PL partner.
• Help receive, pack and deploy new vehicles and support shift as needed.
• Spot damaged or misplaced vehicles and ensure they are fixed or moved.
• Share Voi’s processes, tools, and safety standards with the partner’s team.
• Monitor shift performance against targets and ensure hours/volumes align with reports.
• Raise issues early to managers and partner leads and suggest improvements.
• Plan staffing with Voi managers and the partner to keep each shift ready to go.

Skills

Team leadership

English fluency

Driving licence

Tools

MS Office

G-Suite

Job description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now!
We are now looking for a Shift Supervisor in Swansea!

YOUR MISSION AT VOI

As Shift Supervisor, you’re the face of Voi on the warehouse floor in Swansea, working side by side with our 3PL partner’s team to keep the fleet moving. You’ll spend most of your time hands‑on in the warehouse (70%), with the rest (30%) keeping the partnership running smoothly.

Your responsibilities will be:

• Working alongside our 3PL: Be the go-to person for the partner’s team on shift, sharing the plan for the day, answering questions and keeping everyone on the same page.
• Getting vehicles out the door: Help receive, pack and deploy new vehicles, and pitch in wherever the shift needs you.
• Keeping quality high: Spot damaged or misplaced vehicles, get them fixed or moved, restore fallen vehicles and keep parking spots tidy, leading by example on how we like things done.
• Sharing know-how: Show the partner’s team Voi’s processes, tools and safety standards, and offer friendly tips and feedback along the way.
• Staying on top of the numbers: Keep an eye on how the shift is tracking against agreed targets, and check that hours and volumes match what’s reported.
• Raising your hand when something’s off: Flag issues early to Voi’s managers and the partner’s leads, and suggest ideas to make the way we work together better.
• Planning together: Work with Voi managers and the partner to make sure each shift is well staffed and ready to go.

WHAT YOU NEED TO EMBARK

We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

• 2+ years of previous work experience
• Experience managing a team of people
• Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans
• General understanding of digital work tools (MS-office, G-Suite)

JOB CONDITIONS

• Working days: Monday-Friday
• Working hours: AM- Shift 0800 - 1600
• Contract type: 6 months fixed-term contract
• Work Area: Warehouse

WHY VOI?

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the UK
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
• At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process.
  All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Are you ready to become a Voiager?