Shift Supervisor, London

Voi Technology; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Impact on the micromobility industry

Inspiring and fun colleagues

Join the micromobility revolution

Job summary

A leading micromobility company seeks a Shift Supervisor to manage a team of Fleet Specialists in London. The ideal candidate has over 2 years of experience in team management and a pragmatic approach to problem-solving. Responsibilities include creating shift schedules, ensuring quality standards for vehicle management, and working closely with logistics. This role is part of a six-month fixed-term contract, requiring flexibility and a Full UK Driving Licence. Join us in revolutionizing urban mobility!

Qualifications

• Minimum of 2 years of previous work experience.
• Experience managing a team.
• Full UK Driving Licence with a maximum of 6 points for minor offences.
• General understanding of digital work tools.

Responsibilities

• Manage a team of Fleet Specialists with a hands-on approach.
• Create shift plans and cultivate team performance.
• Collaborate to optimize work schedules and execution.
• Upholding Quality Standards – ensure vehicles are parked neatly and repaired as needed.
• Cultivating Talent – interview, train and mentor Fleet Specialists for year-round success.
• Synergistic Planning – coordinate with managers to optimise schedules and shifts.

Skills

Managing a team

Problem solving

Digital work tools

Driving licence

Logistics coordination

Tools

MS-Office

G-Suite

Job description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e‑scooter service in Europe, operating in 100 cities and towns with over 250 million rides to date. We are now looking for a Shift Supervisor who will lead our team of Fleet Specialists in London.

YOUR MISSION AT VOI

As a Shift‑Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in‑field (80%) and managerial duties (hiring, training, performance follow‑ups of the team) (20%).

• Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands‑on mentality.
• Navigating Logistics – Aid in receiving, packing, and deploying new vehicles.
• Managing your team – Create shift plans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely.
• Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles.
• Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year‑round operational success, aligned with performance targets.
• Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution.

WHAT YOU NEED TO EMBARK

We are looking for a pragmatic and responsible team‑player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals.

• 2+ years of previous work experience.
• Experience managing a team of people.
• A Full UK Driving Licence with a maximum of 6 points for minor offences and no major offences, meeting the requirements for our e‑Van insurance (you may be required to drive one of our e‑Vans occasionally).
• General understanding of digital work tools (MS‑Office, G‑Suite).

JOB CONDITIONS

• Working days: 5 out of 7.
• Working hours: Middle Shift.
• Working days: Weekly rotation (some weekends may be required).
• Contract type: 6 months fixed‑term.

WHY VOI?

• Join Europe’s #1 micromobility company and one of the fastest growing scale‑ups.
• Have a direct impact on our continued success and the development of the micromobility industry in the UK region.
• Work with inspiring, motivated and fun colleagues towards a common goal.
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Alternative job titles: Shift Supervisor, Drivers Supervisor, Route Supervisor, Fleet Supervisor, Drivers Leader, Drivers Coordinator.