Shift Supervisor: Lead Service & Training (Flexible Shifts)

Mitchells & Butlers PLC; Maney; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% discount for friends & family

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butler PLC is seeking a Shift Supervisor at Sutton Park Hotel in Sutton Coldfield. You will welcome guests, lead a team, train staff and uphold high service standards to keep guests returning.

The role offers flexible shifts, generous staff discounts across our brands, Wagestream access, a pension, 28 days holiday and potential for career growth within a celebrated UK pub group.

Qualifications

• Experience leading a hospitality team (address guest needs)
• Strong customer service mindset and communication
• Ability to train and develop staff
• Commitment to cleanliness and safety standards

Responsibilities

• Be part of the day-to-day running of the site and lead your team
• Act as shift leader and role model for training
• Maintain high standards of cleanliness and safety
• Provide warm, welcoming service to guests

Job description

Mitchells & Butler PLC is seeking a Shift Supervisor at Sutton Park Hotel in Sutton Coldfield. You will welcome guests, lead a team, train staff and uphold high service standards to keep guests returning.

The role offers flexible shifts, generous staff discounts across our brands, Wagestream access, a pension, 28 days holiday and potential for career growth within a celebrated UK pub group.