Shift Supervisor: Lead Guests & Team (Flexible Shifts)

O'Neill's New Street; Birmingham; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Flexible shifts

33% brand discount

Friends & family 20% discount

Wagestream

28 days holiday

Pension

Free shares

Employee helpline

Team socials

Zusammenfassung

O'Neill's Birmingham New Street is hiring a Shift Supervisor who welcomes guests, leads a high-energy team and delivers great service from breakfast through late nights. You’ll be a role model, coach new starters and help the site run smoothly.

You’ll manage shifts, maintain cleanliness and safety, drive guest satisfaction, and contribute to a lively pub environment. In return, you’ll enjoy flexible shifts, staff discounts, a pension, holiday entitlement and access to Wagestream.

Qualifikationen

• Experience in hospitality or guest-facing roles.
• Supervisory or team-leading experience.
• Commitment to high standards of cleanliness and safety.
• Excellent communication and customer service.

Aufgaben

• Oversee day-to-day site operations, host guests and lead the team.
• Provide shift leadership and cover key roles as needed.
• Train and develop team members to deliver consistent service.
• Maintain high standards of cleanliness and safety across the venue.

Kenntnisse

Guest service

Team leadership

Staff training

Safety compliance

Jobbeschreibung

O'Neill's Birmingham New Street is hiring a Shift Supervisor who welcomes guests, leads a high-energy team and delivers great service from breakfast through late nights. You’ll be a role model, coach new starters and help the site run smoothly.

You’ll manage shifts, maintain cleanliness and safety, drive guest satisfaction, and contribute to a lively pub environment. In return, you’ll enjoy flexible shifts, staff discounts, a pension, holiday entitlement and access to Wagestream.