Shift Supervisor: Lead Guest Service & Team Training

Roundhay Fox; Leeds; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount across brands

20% discount for friends and family

Wagestream

28 days holiday

Free shares

Pension

Employee helpline

Team socials

Job summary

Roundhay Fox in Leeds is seeking a proactive Shift Supervisor to welcome guests, lead a team, and uphold the highest standards of service. You’ll train and develop staff while ensuring smooth daily operations across the site.

Join Mitchells & Butlers' Vintage Inns brand, enjoy great benefits, flexible shifts and staff discounts, and become part of a friendly team that makes every guest feel at home.

Qualifications

• Leads and motivates a hospitality team to deliver outstanding guest experiences.
• Maintains high standards of service, cleanliness and safety.
• Trains and develops teammates to improve performance and guest satisfaction.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Staff training

Communication

Flexibility

Job description

Roundhay Fox in Leeds is seeking a proactive Shift Supervisor to welcome guests, lead a team, and uphold the highest standards of service. You’ll train and develop staff while ensuring smooth daily operations across the site.

Join Mitchells & Butlers' Vintage Inns brand, enjoy great benefits, flexible shifts and staff discounts, and become part of a friendly team that makes every guest feel at home.