Shift Leader: Create Memorable Guest Experiences

Browns Leeds; Leeds; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Discounts across our brands (33%)

Staff discounts for friends and family

Wagestream – access earned pay

Pension and 28 days holiday

Free shares for employees

Employee helpline

Job summary

Browns Leeds, part of Mitchells & Butlers, is hiring a Shift Supervisor to greet guests, lead a hospitality team and uphold excellent service standards. You’ll be part of a busy site in Leeds, delivering friendly, efficient front-of-house experiences across breakfast, lunch and dinner services.

As a key frontline leader, you’ll oversee daily operations, coach staff, and ensure safety and cleanliness while contributing to a welcoming atmosphere that keeps guests returning for more.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Browns Leeds, part of Mitchells & Butlers, is hiring a Shift Supervisor to greet guests, lead a hospitality team and uphold excellent service standards. You’ll be part of a busy site in Leeds, delivering friendly, efficient front-of-house experiences across breakfast, lunch and dinner services.

As a key frontline leader, you’ll oversee daily operations, coach staff, and ensure safety and cleanliness while contributing to a welcoming atmosphere that keeps guests returning for more.