Shift Supervisor: Lead Guest Service & Team Training

Mitchells & Butlers PLC; Cardiff; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Free shares

Wagestream

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC at Eli Jenkins is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. The role focuses on running daily operations, hosting guests, and guiding staff to ensure quality experiences.

Join Oaktree Pubs, known for a vibrant atmosphere, hearty food, and flowing drinks. You’ll train colleagues, uphold cleanliness and safety standards, and help every guest feel truly valued and welcome.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Mitchells & Butlers PLC at Eli Jenkins is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. The role focuses on running daily operations, hosting guests, and guiding staff to ensure quality experiences.

Join Oaktree Pubs, known for a vibrant atmosphere, hearty food, and flowing drinks. You’ll train colleagues, uphold cleanliness and safety standards, and help every guest feel truly valued and welcome.