Shift Supervisor - Lead & Elevate a Fast-Paced Team

Popeyes Louisiana Chicken UK&I; Northampton; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Starting hourly rate £12.75

Duty Manager premium £0.50

Refer a friend bonus

Flexible schedules

Free meals on shift

Gym/retail discounts

Tech scheme

Fast track management development

Job summary

Popeyes UK&I is seeking passionate Shift Supervisors to run shifts, coach the team and deliver outstanding guest experiences in a fast-paced, fresh‑food environment. You’ll lead from the front and set the tone for high standards.

You’ll support the management team, own your shift and drive results across people, product and service. The role includes a starting hourly rate of £12.75 rising to £13.25 with a duty manager premium, plus a generous benefits package.

Qualifications

• Experience as a Supervisor/Team Leader/Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).
• Hands-on leadership with a lead-from-the-front mindset.
• Strong communication and ability to motivate a team.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ food quality, speed of service, and guest experience standards.
• Support management in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned and energised.
• Be the role model – set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment for both team and guests.
• Coach, train and develop your team – building future leaders.
• Ensure full compliance with HACCP, health & safety, and company standards.
• Take ownership of shift performance – labour, flow, and service.

Skills

People leadership

Communication

Motivation

Food safety

Job description

Popeyes UK&I is seeking passionate Shift Supervisors to run shifts, coach the team and deliver outstanding guest experiences in a fast-paced, fresh‑food environment. You’ll lead from the front and set the tone for high standards.

You’ll support the management team, own your shift and drive results across people, product and service. The role includes a starting hourly rate of £12.75 rising to £13.25 with a duty manager premium, plus a generous benefits package.