Shift Supervisor: Lead Baristas & Stellar Service

Cobra Coffee; Brighton; On-site; GBP 22,000 - 27,000; Full time

Job summary

A Starbucks UK franchised partner in Brighton seeks a shift supervisor to lead shifts and foster a positive team environment. Candidates should have supervisory experience and a strong commitment to customer service. Responsibilities include managing daily operations, ensuring quality service, and motivating the barista team to deliver a remarkable customer experience. The position comes with benefits like holidays, discounts on food and beverages, and opportunities for career development.

Benefits

28 days holiday a year

Unlimited brewed coffee & tea on shift

30% discount on selected items

Comprehensive training including coffee knowledge

Career progression opportunities

Qualifications

• Previous coaching or supervisory experience in a customer-facing role.
• Experience leading operational activities in a retail or hospitality environment.

Responsibilities

• Leading shifts and supporting partners to deliver the Starbucks Experience.
• Setting priorities and delegating tasks to drive store profitability.
• Motivating the team and addressing issues to optimize customer experience.
• Executing store operations and ensuring adherence to safety and sanitation standards.

Skills

Coaching experience

Customer service

Problem-solving

Team leadership

Job description

A Starbucks UK franchised partner in Brighton seeks a shift supervisor to lead shifts and foster a positive team environment. Candidates should have supervisory experience and a strong commitment to customer service. Responsibilities include managing daily operations, ensuring quality service, and motivating the barista team to deliver a remarkable customer experience. The position comes with benefits like holidays, discounts on food and beverages, and opportunities for career development.