Shift Supervisor – Lead a Friendly Team & Guest Experience

Harvester - Arden Oak; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts across brands

Wagestream access

Company pension

28 days holiday

Job summary

Harvester - Arden Oak in Birmingham is seeking a Shift Supervisor to welcome guests, lead a team and deliver great service with a focus on training staff.

You'll be part of Mitchells & Butlers, known for fresh rotisserie chicken and family-friendly dining. You will host guests, manage shifts, coach team members and uphold cleanliness and safety standards while maintaining a welcoming atmosphere.

Qualifications

• Customer service experience
• Ability to lead and develop a team
• Experience coaching and training staff
• Strong organisational and safety standards

Responsibilities

• Be part of day-to-day running of the site: host guests and lead your team
• Be a shift leader and role model for the team
• Assist with staff training and development
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Training staff

Shift supervision

Job description

Harvester - Arden Oak in Birmingham is seeking a Shift Supervisor to welcome guests, lead a team and deliver great service with a focus on training staff.

You'll be part of Mitchells & Butlers, known for fresh rotisserie chicken and family-friendly dining. You will host guests, manage shifts, coach team members and uphold cleanliness and safety standards while maintaining a welcoming atmosphere.