Guest-First Shift Leader | Flexible Shifts & Perks

Harvester; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33% brand discount

20% friends & family discount

Wagestream

Pension

28 days holiday

Free shares

Job summary

Harvester Arden Oak in Birmingham is seeking a Shift Supervisor who welcomes guests, leads a friendly team and drives great service during every shift. You’ll mentor and train colleagues, coordinate guest flow and ensure smooth running of the floor.

Join Mitchells & Butlers and enjoy a pension, 28 days holiday, staff discounts across our brands, Wagestream access and a supportive team culture where every guest feels genuinely welcome.

Qualifications

• Experience in hospitality or customer service.
• Proven ability to lead and train a team.
• Strong guest-focused approach.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Leadership

Guest service

Team training

Hospitality

Job description

Harvester Arden Oak in Birmingham is seeking a Shift Supervisor who welcomes guests, leads a friendly team and drives great service during every shift. You’ll mentor and train colleagues, coordinate guest flow and ensure smooth running of the floor.

Join Mitchells & Butlers and enjoy a pension, 28 days holiday, staff discounts across our brands, Wagestream access and a supportive team culture where every guest feels genuinely welcome.