Shift Supervisor: Launch Team (Flexible Hours + Fast Track)

Popeyes Louisiana Chicken UK&I; Norwich; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free meals on shift

Employee discounts

Gym and retail discounts

Tech schemes

Fast Track Development Programme

Popeyes University learning

Brand-new restaurant opening

Job summary

Popeyes UK&I is seeking a Shift Supervisor to help launch brand-new restaurants in a fast-paced, guest-focused environment. You will lead shifts, coach teams, and deliver high standards of food quality and service from day one.

You'll drive team motivation, manage daily operations, and participate in Popeyes University development programmes to advance toward management roles. Join us to shape a vibrant opening culture and guest experience.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in fast-paced hospitality, QSR, or retail environments.
• Hands-on leadership style with ability to motivate and support your team.
• Passion for developing people and creating high-performing teams.
• Strong operational knowledge with focus on standards, food safety, and guest experience.
• Excellent communication and organisational skills.
• Ability to thrive in a fast-paced environment and remain calm under pressure.
• Ambition to progress into management via a Fast Track Development Programme.

Responsibilities

• Lead your shift and inspire your team to deliver exceptional food quality, speed of service, and unforgettable guest experiences.
• Support the management team in building a high-performing restaurant from opening day.
• Lead engaging pre-shift briefings that energise and focus your team.
• Be a hands-on leader who sets the standard and motivates others through example.
• Coach, develop, and support your team, helping identify and grow future leaders.
• Drive operational excellence by maintaining high standards across food safety, cleanliness, and compliance.
• Take ownership of shift performance, including labour deployment, service flow, and guest satisfaction.
• Help create a fun, inclusive, and energetic culture where both guests and team members love being part of the restaurant.
• Play an active role in embedding Popeyes' culture and values as part of a brand-new opening team.

Skills

Leadership

Team motivation

Guest service

Communication

Organisational skills

Calm under pressure

Staff development

Job description

Popeyes UK&I is seeking a Shift Supervisor to help launch brand-new restaurants in a fast-paced, guest-focused environment. You will lead shifts, coach teams, and deliver high standards of food quality and service from day one.

You'll drive team motivation, manage daily operations, and participate in Popeyes University development programmes to advance toward management roles. Join us to shape a vibrant opening culture and guest experience.