SHIFT SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Harrogate; On-site; GBP 13,360 - 18,499; Full time

Benefits offered by this job

Training and development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Life Insurance

Job summary

Chartwells Higher Ed is hiring a full‑time Shift Supervisor on the Lincoln Memorial University campus in Harrogate, TN. The role oversees a shift, ensuring tasks meet policy and quality standards while managing staff and schedules.

The ideal candidate will have prior kitchen supervisory and food service experience, plus a valid ServSafe certification, with opportunities to train and grow within a large campus dining operation.

Qualifications

• Kitchens require prior supervisory experience over a team.
• Experience in food service operations and safety protocols.
• Valid ServSafe certification is required.

Responsibilities

• Direct the activities of associates during a shift and ensure tasks meet policy and procedure.
• Provide training and create work schedules for staff.
• Evaluate performance, reward high performers, and address underperformance.

Skills

Kitchen supervisory experience

Food service experience

ServSafe certification

Job description

Position Overview

We are hiring immediately for a full‑time SHIFT SUPERVISOR position. The location is 6965 Cumberland Gap Parkway, Harrogate, TN 37752, within the Lincoln Memorial University campus. The schedule is full‑time with flexible days and hours, including mid‑shift, weekdays, and weekends. Pay ranges from $13.00 to $18.00 per hour. Requirements include prior kitchen supervisory experience, food service experience, and a valid ServSafe certification.

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure are maintained.

Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure the unit meets expectations for quality, productivity and safety.
• Act as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Benefits

The company offers a comprehensive benefits package for full‑time and part‑time associates, including:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year‑round, potentially at a different location during break periods. Business needs may vary from year to year.

Diversity & Inclusion

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.

Compliance

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Chartwells Higher Ed maintains a drug‑free workplace.