Shift Supervisor | Flexible Shifts & Training Leader

Mitchells & Butlers PLC; Woking; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discounts across all brands

20% discounts for friends and family

Wagestream access to earned pay

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC in Woking is seeking a dedicated Shift Supervisor. You will welcome guests, lead a team, and train staff to uphold exceptional service standards. The role covers shifts across the day and night, with a focus on friendly hospitality and operational excellence.

You’ll drive daily operations, supervise front-of-house teams, and mentor colleagues to deliver memorable guest experiences. A supportive workplace, pension scheme, holidays, and employee benefits are provided.

Qualifications

• Experience in leading front-of-house teams.
• Strong guest service orientation.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

People management

Customer service

Job description

Mitchells & Butlers PLC in Woking is seeking a dedicated Shift Supervisor. You will welcome guests, lead a team, and train staff to uphold exceptional service standards. The role covers shifts across the day and night, with a focus on friendly hospitality and operational excellence.

You’ll drive daily operations, supervise front-of-house teams, and mentor colleagues to deliver memorable guest experiences. A supportive workplace, pension scheme, holidays, and employee benefits are provided.