Shift Supervisor DC0 - AM

ATL; Repton CP; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Health and Safety training

Job summary

ATL in the United Kingdom is seeking a proactive Warehouse Supervisor to lead a shift of warehouse staff, ensure safe, efficient operations and high service levels for customers. The role focuses on coaching teams, enforcing policies, and driving continuous improvement in a fast-paced logistics environment.

You will manage KPI performance, uphold health and safety standards, and collaborate with internal departments to maximise accuracy, efficiency and customer satisfaction.

Qualifications

• Previous supervisory experience in logistics or warehouse operations.
• Strong people management and communication skills.
• Ability to analyse performance data and KPIs.
• Problem-solving and decision-making abilities.
• Experience with Health & Safety requirements.
• Competent IT and systems skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead daily operations to meet SLAs.
• Monitor attendance and drive improvements.
• Train and sign off new starters on SSOWs and SOPs.
• Investigate operational issues and implement corrective actions.
• Maintain data integrity and operational control.
• Build strong relationships with stakeholders.

Job description

• Job Category Warehouse Supervisor
• Employee Type Full Time

Contact information

• Contact Name Phil Zakis
• Contact Phone [phone]
• Contact Email [e-mail]

Description

40 Hours per Week
Monday to Friday, 06:00 - 14:30

Role Purpose

As a Shift Supervisor, you will lead and motivate a team to deliver safe, efficient, and high-quality operations while maintaining excellent customer service standards. You will be responsible for driving team performance, promoting a positive workplace culture, ensuring compliance with company policies, and supporting continuous improvement across the operation.

Key Responsibilities

Leadership & People Management

• Uphold and promote the organisation's core values at all times.
• Foster a positive, engaging and supportive working environment for all employees.
• Monitor employee attendance and absence levels, taking appropriate action to drive improvement.
• Support the development, wellbeing and performance of team members.
• Promote accountability and communicate clear roles and responsibilities within the team.
• Lead by example and demonstrate professional behaviours that positively influence others.

Health, Safety & Compliance

• Ensure compliance with all Health, Safety and Environmental regulations, company policies, procedures and quality standards.
• Identify, assess and actively reduce health and safety risks within the operation.
• Review incident investigations, respond appropriately and escalat
• Ensure all employees follow Safe Systems of Work (SSOW) and Standard Operating Procedures (SOPs).
• Maintain a safe working environment and champion a strong safety culture.

Quality & Performance Management

• Manage a safe and productive team to consistently achieve operational and customer requirements.
• Establish and maintain high operational standards and drive accountability across the department.
• Monitor, analyse and manage department KPIs, challenging underperformance and implementing improvement plans where required.
• Support continuous improvement initiatives to enhance quality, efficiency and service levels.

Operational Responsibilities

• Lead daily operational activities to achieve or exceed customer service level agreements (SLAs).
• Investigate operational and system inaccuracies, identify root causes and implement corrective actions.
• Drive operational excellence through effective planning, organisation and resource management.
• Build strong working relationships with internal departments, customers and external stakeholders.
• Ensure all new starters receive appropriate training and are signed off as competent against relevant SSOWs and SOPs.
• Utilise operational systems effectively to maintain data integrity, traceability and operational control.
• Create a positive and motivated team environment focused on achieving business objectives.

Additional Duties

You will, from time to time, be required to undertake other duties of a similar nature as reasonably requested by your manager. You must comply with all ATL policies, procedures and guidance at all times and conduct yourself in a manner that supports the company's values and objectives.

Skills & Experience

• Previous supervisory or team leadership experience within a logistics, warehouse or operational environment.
• Strong people management and communication skills.
• Ability to analyse performance data and manage KPIs.
• Good problem-solving and decision-making skills.
• Experience investigating operational issues and implementing improvements.
• Strong understanding of Health & Safety requirements.
• Competent IT and systems skills.
• Ability to work effectively in a fast-paced operational environment.

Requirements

Relevant experience, Counterbalance, VNA and PPT FLT licence preferred