Shift Supervisor

MITCHELLS & BUTLERS PLC; Yarm; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Employee discounts across brands

Wagestream access

Pension and 28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is recruiting for a Shift Supervisor at the Black Bull in Yarm. You will welcome guests, lead a team and ensure high service standards in a busy hospitality setting.

The role focuses on coaching staff, maintaining cleanliness and safety, and delivering memorable guest experiences. Join a vibrant pub team at Oaktree pubs with community vibes.

Qualifications

• Hospitality experience or customer-service background preferred.
• Experience leading a team and coordinating shift operations.

Responsibilities

• Be part of the day-to-day running of the site: host, serve guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Job description

Shift Supervisor

CAPTION:

• Company: Mitchells & Butlers PLC
• Salary: Competitive Salary
• Hours: Full-time
• Location: Yarm, TS15 9BH
• Job type: Permanent
• Posting date: 9 Sept 2026
• Closing date: 22 Sept 2026

Summary

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Black Bull, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if you want to join our team at the heart of the community, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.