Shift Supervisor

Mall; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Wagestream

Free shares

Pension

Holiday entitlement

Employee helpline

Team socials

Job summary

Mitchells & Butlers is hiring a Shift Supervisor at Castle Pubs to welcome guests, lead a team and deliver great service. You’ll train staff and role-model high standards while ensuring smooth daily operations across shifts.

Join a pub group known for its distinctive brands and guest-focused culture. The role offers flexible shifts, staff discounts, and other benefits while you develop leadership skills in a lively hospitality setting.

Qualifications

• Experience in hospitality or pub operations is beneficial.
• Strong customer service and communication skills.
• Ability to lead and train a team.

Responsibilities

• Oversee day-to-day site operations as host and team lead.
• Act as shift leader and role model for training.
• Maintain high standards of cleanliness and safety.
• Ensure excellent guest service and welcome.

Skills

Guest service

Team leadership

Training others

Safety & cleanliness

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Mall,you’ll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you’ll lead a team that keeps our guests coming back formore.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Nevera dull moment – fun, laughs and lifelong friends!
• Team Socials – workhard, play hard!

On top of this, as part of Mitchells & Butlersyou will receive a pension; 28 days paid holiday; high-street shoppingdiscounts; and we even give you free shares! There's also a free employee helpline-to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guestsand confidentlylead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards ofcleanliness and safety

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.

Compensation: Competitive salary