Shift Supervisor

Mitchells & Butlers PLC; Tandridge; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream access

Team socials

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butler PLC’s White Lion at Ember Inns is seeking a Shift Supervisor to warmly welcome guests, drive great service and train your team. You’ll help run the day‑to‑day operations, host guests and confidently lead staff to deliver an outstanding pub experience.

Join a community‑minded group with fantastic benefits: pension, 28 days’ paid holiday, shopping discounts, free shares and Wagestream access, plus socials and career development in a friendly, team‑oriented environment.

Qualifications

• Hospitality experience preferred.
• Strong customer service and people skills.
• Ability to lead and train a team.
• Maintain high cleanliness and safety standards.

Responsibilities

• Run day-to-day site operations, host guests and lead the team.
• Lead shifts and coordinate staff.
• Mentor and train team members.
• Uphold cleanliness and safety standards.

Job description

As Shift Supervisor at the White Lion, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.