Shift Supervisor

GREEN HOUSE; Sutton Coldfield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Family discounts across brands

Wagestream

Team socials

Pension

28 days holiday

Employee helpline

Free shares

Job summary

GREEN HOUSE at Premium Country Pubs is seeking a Shift Supervisor to welcome guests and lead a dedicated team in delivering top‑tier service. You'll oversee day‑to‑day operations on site, mentor colleagues, maintain cleanliness and safety standards, and role-model a friendly, high‑performance culture across shifts.

If you have a passion for hospitality and leading teams, we want to hear from you. The role also offers flexible shifts, staff discounts across the brand, and opportunities for growth

Qualifications

• Experience in hospitality or food service environments.
• Ability to lead a team and manage shifts.
• Strong customer service and communication skills.

Responsibilities

• Be part of the day-to-day running of the site, hosting guests and leading the team.
• Be a shift leader and role model for your team.
• Support training and maintaining high standards of cleanliness and safety.
• Ensure guests have a welcoming experience and manage operations on shift.

Skills

Team leadership

Guest service

Training others

Hospitality

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Greenhouse,you’ll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you’ll lead a team that keeps our guests coming back formore.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Nevera dull moment – fun, laughs and lifelong friends!
• Team Socials – workhard, play hard!

On top of this, as part of Mitchells & Butlersyou will receive a pension; 28 days paid holiday; high‑street shoppingdiscounts; and we even give you free shares! There's also a free employee helpline-to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Bepart of the day‑to‑day running of the site: acting as a host, serving guestsand confidentlylead your team
• Be a shift leader
• Be a role model for yourteams, helping with their training
• Maintain high standards ofcleanliness and safety

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.

Compensation: Competitive salary