Shift Supervisor

MITCHELLS & BUTLERS PLC; Stratford-upon-Avon; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

33% dining discounts across brands

20% discounts for friends and family

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC in Stratford-upon-Avon is seeking a Shift Supervisor to welcome guests, lead a frontline team and deliver great service across our venues. You’ll help train staff, uphold brand standards and ensure smooth daily operations.

The role offers flexible shifts and a supportive team environment. You’ll join Premium Country Pubs with opportunities to develop within a busy hospitality group and enjoy employee discounts and other benefits.

Qualifications

• Experience in hospitality and leading teams is preferred.
• Strong customer service and the ability to train staff.

Responsibilities

• Be part of day-to-day site operations, host guests and lead your team.
• Be a shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training others

Health & safety awareness

Job description

Shift Supervisor

CAPTION:

• Company: Mitchells & Butlers PLC
• Salary: Competitive Salary
• Hours: Full-time
• Location: Stratford-upon-Avon, CV37 6AB
• Job type: Permanent
• Posting date: 20 Oct 2026
• Closing date: 2 Nov 2026

Summary

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Encore, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Loved dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.