Shift Supervisor

Mitchells & Butlers PLC; Stoke Poges; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Staff discounts on brands

Free shares

Job summary

Mitchells & Butler PLC is seeking a Shift Supervisor at the Red Lion to welcome guests, lead the team, and uphold excellent service standards. You will train staff, manage shifts, and ensure clean and safe dining areas in a premium country pub setting.

The role emphasizes delivering great service, mentoring colleagues, and maintaining high standards across operations.

Qualifications

• Experience leading hospitality teams.
• Strong service focus and guest welcome.
• Ability to train and mentor team members.

Responsibilities

• Be part of day-to-day site operations, host guests and lead your team.
• Serve guests confidently and demonstrate shift leadership.
• Model training and uphold cleanliness and safety standards.

Skills

Team leadership

Customer service

Staff training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Red Lion, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety