Shift Supervisor

Mitchells & Butlers plc; Pirbright; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Massive brand discounts

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc is seeking a Shift Supervisor at the White Hart to welcome guests and lead a team in delivering exceptional service. You will train team members, ensure smooth operations, and uphold standards of cleanliness and safety in a premium pub environment.

Join us to be part of a vibrant hospitality team with opportunities for development, staff discounts, and a supportive culture that values guests and colleagues alike.

Qualifications

• Experience in a hospitality supervisory role is preferred.
• Strong leadership and training skills to develop a high-performing team.
• Commitment to delivering excellent guest service and maintaining safety standards.

Responsibilities

• Oversee day-to-day site operations and guest service.
• Lead and train a shift team to ensure smooth service.
• Maintain high standards of cleanliness and safety across the venue.
• Act as host and assist guests to create a welcoming atmosphere.

Skills

Customer service

Team leadership

Training & coaching

Guest focus

Job description

As Shift Supervisor atthe White Hart, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.