Shift Supervisor

Allscreens Nationwide Ltd; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Funded training

Career progression

Quarterly Campfires

Wellbeing package

27+ days annual leave

YMCA childcare discounts

£500 refer-a-friend bonus

Blue Light Card discount

Job summary

YMCA Robin Hood Group in Nottingham is seeking a Shift Supervisor to lead our Housing Duty Workers across our city centre accommodation buildings. The role ensures operational standards are met, supports staff, and fosters a culture of excellence.

You will oversee recruitment, training, and performance management, while coordinating activities for residents and maintaining compliance with processes. A calm, communicative leader focused on improvement will thrive here.

Qualifications

• Experience as a Team Leader or Supervisor.
• Excellent communication skills.
• Commitment to continuous improvement.

Responsibilities

• Support the team with operational challenges.
• Arrange cover for absences.
• Conduct 1-2-1s and annual appraisals.
• Act as an escalation point for queries.
• Facilitate activities and events for residents.
• Ensure compliance with processes.
• Oversee training and development.
• Manage recruitment and onboarding.
• Cultivate a culture of continuous improvement.

Skills

Team leadership

Communication skills

Staff development

Job description

Shift Supervisor

Company: YMCA Robin Hood Group

Salary: £29,402

Hours: Full-time

Location: Nottingham, NG24 3JB

Job type: Permanent

Posting date: 4 Aug 2026

Closing date: 3 Sept 2026

About the Role

YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Nottingham City Centre accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.

Key Responsibilities

• Support your team with operational challenges.
• Arrange cover for absences.
• Conduct 1-2-1s and annual appraisals.
• Act as an escalation point for queries.
• Facilitate activities and events for residents.
• Ensure compliance with processes.
• Oversee training and development.
• Manage recruitment and onboarding.
• Cultivate a culture of continuous improvement.

About You

As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success.

Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team.

You will remain calm in challenging situations, providing direction and support when needed.

Your drive for excellence will help us achieve our mission of supporting every young person we serve.

What We Value

• We Seek Out – We’re always looking for ways to do better.
• We Welcome – We include, respect, and support everyone.
• We Inspire – We believe in every person’s potential.
• We Speak Out – We advocate for what’s right.
• We Serve Others – We act with compassion and purpose.

Our North Star – What Guides Us

• Builds the relationships that help them discover who they are
• Develops the skills and confidence to shape their own life
• Learns how to connect with and contribute to the world around them

Your leadership will play a vital role in achieving this mission.

Our Benefits

• Funded training, qualifications & career progression across YMCA services
• Quarterly Campfires – celebrating our impact across the organisation
• Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
• Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service
• Discounted YMCA childcare & holiday clubs
• £500 refer-a-friend bonus
• Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross

Diversity & Safer Recruitment

YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive.

Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements.

We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.