Shift Supervisor

Mitchells & Butlers PLC; Newcastle upon Tyne; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts

Free shares

Job summary

Mitchells & Butlers PLC in Newcastle upon Tyne is seeking a Shift Supervisor at Miller & Carter - Newcastle to greet guests, lead a team, and ensure smooth service. The role emphasizes hospitality, training new staff, and maintaining high standards of cleanliness and safety in a busy venue.

The successful candidate will be part of a supportive team and enjoy the company's employee benefits, including discounts and pensions. Salary is discussed at the venue with tips.

Responsibilities

• Part of day-to-day site running: host, serve guests, lead your team.
• Serve as shift leader.
• Model and train the team to uphold standards.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Guest relations

Job description

Shift Supervisor

Company: Mitchells & Butlers PLC

Salary: Discussed at venue plus tips

Hours: Full-time

Location: Newcastle upon Tyne, NE1 1DF

Job type: Permanent

Posting date: 22 Oct 2026

Closing date: 4 Nov 2026

Summary

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Miller & Carter - Newcastle, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!
• On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.