Shift Supervisor

MITCHELLS & BUTLERS PLC; Hempstead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible shifts

Dining discount 33%

Friends & family discount 20%

Wagestream

Team socials

Pension

Holiday entitlement

Employee shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at the Queens Head in Gillingham. You will welcome guests, drive service excellence and train your team to ensure repeat visits and top-notch hospitality. The role focuses on leading shifts, maintaining standards, and delivering a warm, community-focused experience.

Join Ember Inns’ local pub culture with traditional menus, fires and real ales. If you thrive in a busy, friendly team and want to be part of a community staple, we’d love to hear

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Shift Supervisor

CAPTION:

Company: Mitchells & Butlers PLC

Salary: Competitive Salary

Hours: Full-time

Location: Gillingham, ME8 0HT

Job type: Permanent

Posting date: 27 Sept 2026

Closing date: 10 Oct 2026

Summary

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Queens Head, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it’s date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.