Shift Supervisor

Harri; Hagley; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% dining discount for friends and 1/

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Toby Carvery – Bromsgrove, part of Mitchells & Butlers, is seeking a proactive Shift Supervisor to lead the team and deliver great guest experiences. You’ll host guests, supervise service, and role‑model training, ensuring standards across shifts.

Our team enjoys flexible shifts, strong staff discounts across brands, Wagestream access, pension, 28 days holiday and company shares. Join a supportive, friendly environment where every guest is welcomed.

Qualifications

• Experience in hospitality or supervisory roles.
• Strong communication and leadership skills.
• Ability to train and mentor staff in fast-paced environments.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training

Shift management

Job description

As Shift Supervisor at Toby Carvery - Bromsgrove, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary