Shift Supervisor

Mitchells & Butlers PLC; Greater London; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discount across brands

20% friends & family discount

Wagestream access

Team socials

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Old Bell Tavern. You will oversee daily operations, welcome guests, and lead a team to deliver great service in a lively pub environment.

With a focus on training and maintaining high cleanliness and safety standards, you will help guests feel welcome and ensure smooth service throughout the shift. Join a longstanding hospitality group with great staff benefits.

Qualifications

• Experience in hospitality and customer service is essential.
• Ability to lead and train a team across service periods.
• Commitment to high cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: act as host, serve guests and confidently lead your team.
• Be a shift leader and role model for the team.
• Help with staff training and development.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Training others

Safety standards

Job description

As Shift Supervisor at the Old Bell Tavern, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.


• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.


• 20% discount off all of our brands for friends and family.


• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.


• Never a dull moment – fun, laughs and lifelong friends!


• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team


• Be a shift leader


• Be a role model for your teams, helping with their training


• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.