Shift Supervisor

Shy Horse; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

Shy Horse is seeking a Shift Supervisor to welcome guests, lead a team and train staff, ensuring exceptional service across our venue within Mitchells & Butlers. You’ll drive daily operations, model best practices, and foster a friendly, efficient team environment.

In return, you’ll enjoy a competitive salary, career development, and staff benefits including generous discounts, Wagestream access, pension and holiday entitlement.

Qualifications

• Be part of the day-to-day running of the site, acting as a host and serving guests.
• Lead and develop your shift team to deliver great service.
• Support training and development of team members with a positive role model approach.
• Maintain high standards of cleanliness and safety to ensure guest satisfaction.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training staff

Customer focus

Job description

As Shift Supervisor atthe Shy Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary