Shift Supervisor

Mitchells & Butlers PLC; Cardiff; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Staff discount 33%

Staff discount 20%

Wagestream access

Pension

Paid holidays 28 days

Job summary

Miller & Carter Cardiff Bay is looking for a skilled Shift Supervisor to welcome guests, host the dining floor and lead a team to deliver warm, consistent service. You will help train colleagues and uphold high standards across all areas.

As part of Mitchells & Butlers, you’ll benefit from our Steak School training and enjoy the workplace perks, discounts, and pension while contributing to a welcoming guest experience.

Qualifications

• Hospitality experience preferred.
• Ability to lead a team and maintain service standards.

Responsibilities

• Be part of the day-to-day running of the site: host, serve guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Staff training

Job description

As Shift Supervisor at Miller & Carter - Cardiff Bay, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Miller & Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.