Shift Supervisor

Mitchells & Butlers PLC; Betchworth; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount across all brands

20% friends & family discount

Wagestream access

Pension

28 days paid holiday

Free shares

Employee helpline

Team Socials

Job summary

Mitchells & Butler PLC, operating Premium Country Pubs, is recruiting for a Shift Supervisor in Betchworth. You will welcome guests, lead a team, and ensure high service standards across shifts.

The role involves managing service flow, coordinating staff, and maintaining cleanliness and safety in a premium setting. The company emphasizes flexible shifts, generous discounts across brands, a pension, ample holiday, and access to employee benefits like Wagestream and share plans.

Qualifications

• Experience in hospitality or customer-facing roles preferred.
• Ability to lead a team and train new staff.
• Strong communication and guest service skills.

Responsibilities

• Lead a team to deliver great service and hospitality.
• Act as host, serve guests, and guide the team.
• Maintain high standards of cleanliness and safety.
• Support training and development of team members.

Skills

Customer service

Team leadership

Shift supervision

Guest handling

Tools

POS systems

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Arkle Manor,

you’ll give a warm welcome to everyone who visits. With a passion for great service and

training great people, you’ll lead a team that keeps our guests coming back for

more.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love

  dining out? You'll love it even more with a massive 33% discount across all our

  brands. Whether its date night at Miller & Carter, a family roast at Toby

  Carvery or socialising with friends in the city at All Bar One, we’ve got you

  covered.

• 20%

  discount off all of our brands for friends and family.

• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never

  a dull moment – fun, laughs and lifelong friends!

• On top of this, as part of Mitchells & Butlers

  you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline-

  to support you with whatever life throws at you.

• Team Socials – work

  hard, play hard!

• Be

  part of the day-to-day running of the site: acting as a host, serving guests

  and confidently

  lead your team

• Be a shift leader
• Be a role model for your

  teams, helping with their training

• Maintain high standards of

  cleanliness and safety

At M&B, we want people to be supported, valued,

able to be themselves and work in a great team. Join us and help us make

every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Shift Supervisor

Company: Mitchells & Butlers PLC

Salary: Competitive Salary plus tips

Hours: Full-time

Location: Betchworth, RH3 7HB

Job type: Permanent

Posting date: 4 Nov 2026

Closing date: 17 Nov 2026