Shift Operations Manager

TJX EUROPE; Walsall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail corporation in Walsall is seeking a senior leader for their TK Maxx and Homesense stores. This role focuses on overseeing department performance, directing teams, and ensuring operational excellence. Ideal candidates are experienced in leading large teams and can navigate complex situations. Benefits include a great work-life balance with a fixed working rota, competitive salary, and employee discounts. Join a vibrant team committed to diversity and growth.

Benefits

Great work-life balance

4-day / 36 hour working week

Fixed 3-week rota

Competitive salary + bonus

10% discount

Qualifications

• Proven ability to lead large teams in a retail environment.
• Experience in a Duty Manager role or equivalent.
• Comfortable interpreting business data for operational excellence.

Responsibilities

• Accountable for all departments and site performance.
• Identify and resolve production risks effectively.
• Direct teams towards achieving business objectives.

Skills

Leadership

Problem solving

Data analysis

Team motivation

Communication

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

At TJX Europe, we're looking for senior leaders to join the team and play a pivotal role in keeping our TK Maxx and Homesense stores stocked with the off-price products customers love!

Whether you're currently running a large Retail or Distribution site or a multiple site manager in retail or hospitality, if you can maximise efficiencies through the effective leadership of large teams, then we want to hear from you.

You’ll be part of a company that puts people first. So, whether it's shift patterns that give you a great work-life balance or the support to take on any opportunity that comes your way, come and discover a role that's centred around you.

Day to day

• Accountable for all departments as Duty Manager of the site, ensuring the business plan is implemented to achieve site targets and being the point of contact and decision maker for all operational issues.
• Identifying and resolving any production risks
• Analysing and interpreting a range of business data to maximise operational excellence and achieve key performance indicators.
• Directing and influencing teams to achieve business objectives through effective communication.

About you

• Comfortable navigating complexity to find long-term solutions.
• A track record of creating a supportive, motivating work environment and have the ability to get the best out of every team member
• A skilled problem solver who works with the team to identify potential risks and identifies pragmatic solutions and contingency plans
• Someone who can interpret data and use it to improve our business.
• You play an instrumental role in implementing change initiatives, modelling behaviours that support others to maintain focus and effectiveness
• You understand the need to work in collaboration with others

What you'll get

• Great work-life balance!
• 4-day / 36 hour working week
• Fixed, 3-week rota so you know exactly when you will be working
• Only one weekend working in every three
• Competitive salary + opportunity to earn bonus
• 10% discount

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address: 154A Green Lane

Location: EUR UK Walsall Processing Centre