Shift Manager - Table Games

Bally’s Corporation; Tiverton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in casino entertainment is seeking a dedicated Table Games Manager to oversee the operation of all casino table games. This pivotal role involves ensuring compliance with regulations, enhancing customer loyalty through exceptional service, and managing a skilled team. The ideal candidate will bring extensive casino management experience and strong organizational skills to foster an engaging atmosphere for both customers and staff. Join a dynamic team where your leadership will contribute to the success of a thriving casino environment, and enjoy competitive salary and comprehensive benefits.

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Access Perks and Childcare discounts

Qualifications

• Knowledge of casino game rules and regulations is crucial.
• Ten years of casino management experience preferred.

Responsibilities

• Ensure exceptional customer experience from games personnel.
• Responsible for overall operation of casino table games.

Skills

Casino game rules and regulations knowledge

Organizational skills

Planning skills

Supervisory skills

Customer interaction skills

Education

Minimum of ten years of Casino management experience

Experience with scheduling and budgeting in a Casino environment

Tools

PC experience

Job description

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Responsible for the overall operation of all casino table games in accordance with applicable Rhode Island Lottery regulations, company policies and internal controls.

Responsibilities:

• Ensures an exceptional customer experience from games personnel.
• Responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
• Responsible for overall operation of casino table games on assigned shift in accordance with applicable State regulations, company policies and internal controls.
• Responsible for selection, training, and conduct of casino table games personnel.
• Responsible for proper staffing and scheduling of casino games personnel.
• Acts as liaison with managers from other departments.
• Acts as gaming compliance officer.
• Ensures integrity of games.
• Responsible for protecting gaming equipment and company assets.
• PC and Rating.
• Ability to lead by example when interacting with customers.
• Performs other duties as assigned.

Qualifications:

• Knowledge of all casino game rules and regulations.
• PC experience preferred.
• Minimum of ten (10) years of Casino management experience preferred.
• Experience with scheduling and budgeting in a Casino environment.
• Strong organizational, planning and supervisory skills.

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Physical/Mental Requirements:

• Reading, writing, complex arithmetic, mathematics, finger dexterity, good vision, speaking, hearing, sitting, walking, standing, use of keyboard, use of telephone, working under time pressure and working rapidly for long periods.
• Strong mental stability, as it relates to executing essential functions under stressful and strenuous conditions.

Working Conditions:

• Mostly indoors and generally climate-controlled environment, occasionally outdoors.
• Constant exposure to noise, smoke, and odors.
• Constantly working with others as well as independently.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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