Shift Manager: Lead Fast-Paced Team & Earn KPI Bonus

Domino's Pizza Group plc; Stirling; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount on pizzas

Pension scheme

Excellent training and career progress

Job summary

Domino's Pizza Group plc in the United Kingdom is seeking a dynamic Shift Manager to lead busy shifts, motivate the team, and maintain high standards of service and quality. You will oversee day-to-day operations, manage rotas, coach staff, and ensure health and safety compliance.

The role requires evening and weekend availability, with the potential for full-time or part-time hours. Earn up to £13.10 per hour with a 50p per hour bonus when KPIs are met.

Qualifications

• Previous supervisory or management experience (hospitality, retail, or food service ideal).
• Strong customer service orientation and leadership skills.

Responsibilities

• Availability for evenings and every weekend (required).
• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning to ensure the right people are in the right place at the right time.
• Support and coach team members to develop their skills and confidence.
• Maintain store standards, hygiene, and safety procedures at all times.
• Ensure all deliveries and food storage meet brand and food safety standards.
• Manage customer satisfaction and resolve any in-store issues professionally.
• Work with your Store Manager to drive sales and meet performance targets.
• Ensure compliance with Domino’s brand standards, health & safety, and security policies.
• Support local marketing initiatives and store promotions

Skills

Leadership

Customer service

Organizational skills

Communication

Job description

Domino's Pizza Group plc in the United Kingdom is seeking a dynamic Shift Manager to lead busy shifts, motivate the team, and maintain high standards of service and quality. You will oversee day-to-day operations, manage rotas, coach staff, and ensure health and safety compliance.

The role requires evening and weekend availability, with the potential for full-time or part-time hours. Earn up to £13.10 per hour with a 50p per hour bonus when KPIs are met.