Shift Manager: Fast-Paced Leader with Growth & Perks

WINGSTOP UK (Lemon Pepper Holdings Ltd); Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thu, 20%Fri

Sat–Sun)

28 days holiday + birthday off

Culture budgets allocated to every

Regular companywide incentives

Wagestream access

Discounts platform

Employee of the Month recognition

Team socials and events

Uniform provided

Job summary

Wingstop UK is seeking a proactive Shift Manager to lead shifts, support and develop the restaurant team, and uphold high standards of service, food quality and cleanliness. You will motivate the crew, handle busy periods, and ensure customers have a consistently great experience in a dine-in, takeaway and delivery setting.

The role is based in one of our restaurants in the UK, with a hands-on leadership approach and a focus on delivering strong operational performance and guest satisfaction.

Qualifications

• Previous experience in a supervisory or team leader role.
• Confident, hands-on leadership style.
• Strong communication and organisation skills.
• Positive, team-first mindset.

Responsibilities

• Leading shifts and supporting your team on the floor
• Delivering fast, friendly, and consistent customer experiences
• Coaching and developing Crew Members
• Ensuring food quality, cleanliness, and safety standards are met
• Supporting stock control and daily operations

Skills

Shift Management

Team Leadership

Customer Service

Job description

Wingstop UK is seeking a proactive Shift Manager to lead shifts, support and develop the restaurant team, and uphold high standards of service, food quality and cleanliness. You will motivate the crew, handle busy periods, and ensure customers have a consistently great experience in a dine-in, takeaway and delivery setting.

The role is based in one of our restaurants in the UK, with a hands-on leadership approach and a focus on delivering strong operational performance and guest satisfaction.