Shift Manager - Dispatch

Dpd Group Uk; East Oakley; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday trading

Enhanced parental benefits

Life assurance 4x salary

Health kiosks

Vitality at Work

Free parking

Retail discounts

Milestone days off

Eye tests support

Job summary

DPD Group UK in Romsey is seeking an experienced Shift Manager to strengthen the depot operations management team. You will work closely with Owner Drivers and Employed Drivers, engaging and motivating them to deliver outstanding service.

The role focuses on hitting depot targets, aligning routes, ensuring drivers scan and load safely, and maintaining accurate documentation. You will lead a high-performing team and uphold DPD values.

Qualifications

• Experience managing people in a fast-paced operation.
• Ability to motivate and lead a high-performing team.
• Strong communication to inspire and manage a team.
• Proficient with reporting and data analysis.

Responsibilities

• Achieve depot targets for Core Routes.
• Achieve SPR targets.
• Set up delivery and collection routes.
• Manage drivers' loading and safety.
• Maintain communications with drivers to resolve issues.
• Arrange ad-hoc collections via drivers or agencies.
• Complete documentation to standard/regulatory requirements.
• Set KPIs for Service, Cost, Productivity, Transport, and Health & Safety.
• Ensure Depot Clear meets targets.

Skills

Team leadership

Communication skills

Decision making

Time management

Resilience

Data reporting

Computer skills

Tools

Google Chrome

Job description

Shift Manager - Dispatch DPD Group UK Romsey, England, United Kingdom

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.

Other key accountabilities will be;

• Ensure depot target for Core Routes is achieved
• Ensure depot target Stops Per Route (SPR) is achieved
• Ensuring all other delivery & collection routes are properly set.
• Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
• Maintaining on-going communication with drivers to resolve any issues
• Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
• Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
• Ensure "Depot Clear" is achieved in line with depot targets

Qualifications

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:

• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

Full-time