Shift Manager-2

Kion Group; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead a team in delivering exceptional customer service within a dynamic logistics environment. This role involves managing daily operations, ensuring equipment reliability, and maintaining high standards of safety and quality. You will be at the forefront of problem-solving and continuous improvement initiatives, working closely with a globally recognized customer. If you are passionate about engineering and team leadership, this is an exciting opportunity to shape your career and contribute to innovative logistics solutions.

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Qualifications

• Qualifications in Electrical/Mechanical Engineering (ONC or equivalent) required.
• Experience in team management and mechanical/electrical fault diagnosis preferred.

Responsibilities

• Manage shift team activities and customer expectations.
• Diagnose and repair mechanical, electrical, and electronic faults.
• Ensure compliance with health and safety legislation.

Skills

Team Management

Mechanical Fault Diagnosis

Electrical Fault Diagnosis

PLC Knowledge

Preventive Maintenance

Problem Solving

Education

Electrical/Mechanical Engineering Qualification (ONC or equivalent)

Recognized Engineering Apprenticeship

IOSH Working Safely Certification

Tools

PC Literacy

Conveyor Systems

Job description

Logistics is Our Business. People Are Our Passion.

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, and supports logistics solutions that optimize material and information flow—from receiving to shipping, within the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career, shaping your future while tackling some of the industry's toughest technical and logistical challenges. We need your tech-savvy and innovative approach to help us continue transforming the industry with world-class, leading-edge solutions.

What we offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

"Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by law. This policy applies to all employment terms and conditions, including recruiting, hiring, promotion, termination, and training."

Tasks and Qualifications:

Working for a globally recognized customer, the role demands dedication and professionalism, as Dematic Customer Services is known for in the industry. As a Shift Manager, you will be...

Making your impact

• Managing the shift team in daily activities.
• Leading from the front and managing customer expectations.
• Maintaining, repairing, and supporting equipment within the scope of the contract on the customer's site.
• Ensuring delivery to Dematic and customer expectations, aiming to achieve KPI targets.
• Undertaking AMHE equipment servicing according to quality standards and schedules.
• Performing scheduled repairs following manufacturer recommendations and industry standards.
• Diagnosing mechanical, electrical, electronic, PLC, and PC faults and repairing them.
• Prioritizing system faults.
• Complying with health and safety legislation.
• Ensuring the quality of output at all times.
• Accurately recording all work undertaken.
• Participating in continuous improvement initiatives.
• Maintaining product flow.
• Keeping on-site spares at optimal levels.
• Representing the company professionally and maintaining customer relations.
• Adhering to quality processes and procedures.
• Interacting fully with the customer daily.
• Embracing and delivering key staff processes: attendance, discipline, development.
• Monitoring third-party support contracts to ensure KPI delivery.
• Collaborating with other engineering team leaders for consistency and best practices.
• Leading during breakdown situations as an escalation point.

Contributing to the team

• Qualifications in Electrical/Mechanical Engineering (ONC or equivalent).
• IOSH working safely certification (desirable).
• Experience in team management (desirable).
• Foundation qualifications in people management (desirable).
• Recognized engineering apprenticeship.
• Understanding of mechanical, electrical, and electronic manuals and drawings.
• Basic control systems and problem-solving skills.
• Knowledge of PLC equipment.
• Experience working at heights.
• Experience with conveyor systems.
• Proficiency in PC literacy.
• Knowledge of preventive maintenance schedules.
• Understanding of FEM and BS standards in automated warehouses.
• Continuous improvement mentality.