Shift Manager-2

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking global engineering company as a Shift Manager, where your leadership will drive operational excellence. You'll manage a dedicated team, ensuring the highest standards of service delivery while tackling mechanical and electrical challenges. With a focus on continuous improvement and customer satisfaction, this role offers you the chance to shape your career in a dynamic environment. If you're passionate about logistics and engineering, this is an opportunity to make a significant impact in the industry.

Benefits

Career Development

Competitive Compensation

Global Opportunities

Pay Transparency

Qualifications

• Experience in managing a team and ensuring operational efficiency.
• Understanding of mechanical, electrical, and electronic technical manuals.

Responsibilities

• Manage shift team and ensure delivery of KPIs.
• Diagnose and repair mechanical and electrical faults.
• Ensure compliance with health and safety legislation.

Skills

Team Management

Mechanical Fault Diagnosis

Electrical Fault Diagnosis

Health & Safety Compliance

Continuous Improvement

Customer Relations

Basic Control Systems Understanding

Basic PLC Understanding

Education

ONC in Electrical / Mechanical Engineering

Recognised Engineering Apprenticeship

IOSH Working Safely Certification

Tools

PLC Equipment

Conveyor Systems

PC Literacy

Job description

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Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.

What we offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here:

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications:

Working for a globally recognised customer, the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Shift Manager, you will be...

• Managing the shift team in day-to-day activities.
• Leading from the front and managing customer expectations.
• Maintaining, repairing, and supporting the equipment detailed within the agreed Dematic scope of contract on the Customer's site.
• Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
• Undertaking AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals.
• Undertaking scheduled repairs in accordance with the manufacturers' recommendations and industry standard practices.
• Diagnosing Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs.
• Prioritising system faults.
• Ensuring compliance with Health & Safety legislation at all times.
• Ensuring quality of output at all times.
• Accurately recording all work undertaken.
• Involvement in continuous improvement and enhancement opportunities.
• Maintaining product flow at all times.
• Ensuring on-site spares are kept to optimum levels.
• Representing the company professionally at all times and maintaining customer relations.
• Adhering to the Quality processes and procedures as set out by the company.
• Interacting fully with the customer in day-to-day activities.
• Delivering key staff processes: team and individual attendance, staff discipline, staff development identified through Staff Dialogue (appraisal).
• Monitoring and steering third-party support contracts to ensure delivery of key service KPI’s.
• Collaborating with other engineering team leaders to ensure consistency across shifts and sharing best practices.
• Being a point of escalation and control during breakdown situations.
• Holding ONC in Electrical / Mechanical Engineering.
• Having IOSH working safely certification (desirable).
• Experience in managing a team (desirable).
• Foundation qualifications in people management (desirable).
• Recognised Engineering Apprenticeship.
• Understanding Mechanical, Electrical & Electronic technical manuals & drawings.
• Basic understanding of control systems and problem-solving techniques.
• Basic understanding of PLC equipment.
• Experience working at height and willingness to do so.
• Previous experience with conveyor systems.
• Good PC literacy.
• Understanding of pre-preventive maintenance (PPM) schedules.
• Knowledge of FEM and BS standards governing the automated warehouse industry.
• Possessing a continuous improvement mentality.