Shift Manager

Vencil; Sandbach; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Shift Manager to join their dynamic team. In this role, you will lead and inspire a team to provide exceptional customer service while ensuring the shop maintains high standards. You will be responsible for managing daily operations and ensuring that customers have a brilliant experience, whether they are ordering in-store or online. This role offers a supportive and inclusive culture where your contributions are valued. If you have a passion for leadership and a commitment to customer satisfaction, this opportunity is perfect for you.

Benefits

Colleague Discount

Free Hot Drinks

Paid Breaks

Health and Wellbeing App

Holiday Entitlement

Colleague Share Plans

Pension Scheme

Employee Assistance App

Long Service Awards

Savings and Discounts

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Natural leadership abilities and passion for customer service.

Responsibilities

• Inspire and motivate the team to deliver excellent results.
• Ensure a clean and presentable shop environment.
• Lead by example in serving customers quickly and friendly.

Skills

Team Leadership

Customer Service

Motivation

Reliability

Education

High School Diploma

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

What we can offer you

• Competitive paypaid weekly
• Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinksfor you to enjoy while on shift
• Paid breaksallowing you to recharge your batteries
• We share10% of all our profitswith our colleagues
• Health and Wellbeing Appproviding Remote GP and Physiotherapy services
• Holiday entitlement that growsas your career grows with us
• Colleagueshare plansto help you invest and save for your future
• Pension schemeto help you plan for your future. We’ll match your contributions up to 7%
• Confidentialemployee assistance app and helplineto help with your wellbeing
• Long service awardscelebrating key milestones in your career
• Savings and discountsfor your everyday shopping, leisure and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.You can read more about us here:Greggs Careers | About Greggs.