Shift Manager

Vencil; Blackburn; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Shift Manager, where your leadership will inspire a team dedicated to exceptional customer service. You'll oversee daily operations, ensuring a brilliant shopping experience across various channels. With competitive pay and a range of employee benefits, including discounts and a pension scheme, this role offers a supportive environment that values diversity and inclusion. If you're passionate about leading a team and delivering results, this opportunity is perfect for you.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers in a fast and friendly manner.
• Keep the shop clean, tidy, and presentable.

Skills

Customer Service

Team Leadership

Communication Skills

Reliability

Education

High School Diploma

Job description

Join us as a Shift Manager

You’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us — whether they order in store or online.

While no two shifts are the same, during a typical shift you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career progresses with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to support your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for everyday shopping, leisure, and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You will also be supportive of an inclusive culture — recognizing and valuing that diversity is beneficial.

If you have previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! Our culture — how we behave and support each other — makes us unique. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all our colleagues to feel welcome and be themselves at work. You can read more about us here: Greggs Careers | About Greggs.