Shift Manager

Vencil; Salisbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Shift Manager to join their vibrant team. In this role, you will inspire and lead your team to deliver exceptional customer service while maintaining high shop standards. You will play a crucial role in ensuring that customers have a fantastic experience, whether they are ordering in-store or online. With a culture that values diversity and inclusivity, this opportunity offers a supportive environment where you can thrive. Join us and enjoy competitive pay, generous discounts, and a range of benefits that enhance your well-being and career progression.

Benefits

Colleague discount (up to 50%)

Free hot drinks while on shift

Paid breaks

Share in 10% of profits

Health and Wellbeing App

Increasing holiday entitlement

Colleague share plans

Pension scheme with company match

Confidential employee assistance app

Long service awards

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers in a friendly manner.
• Ensure displays are stocked and the shop is clean and presentable.

Skills

Leadership

Customer Service

Team Management

Reliability

Education

High School Diploma

Team Supervisory Experience

Job description

Join us as a Shift Manager and you'll be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us — whether they order in store or online.

While no two shifts will be the same, during a typical shift you can expect to:

1. Inspire the team to deliver excellent results and maintain the shop's high standards.
2. Lead by example and serve our customers in a fast and friendly manner.
3. Prepare our popular products, including making sandwiches and managing the ovens.
4. Ensure displays are fully stocked with a wide variety of choices for customers.
5. Keep the shop clean, tidy, and presentable.

What We Can Offer You

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Share in 10% of all our profits
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that increases with your career progression
• Colleague share plans to help you invest and save for your future
• Pension scheme with company match up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About You

You will be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You will support an inclusive culture, recognizing and valuing diversity.

If you have previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements, apply now!

About Us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs. Regardless of background, preferences, or beliefs, we want all our colleagues to feel welcome and be themselves at work. Learn more about us at: Greggs Careers | About Greggs.