Shift Manager

Wendy's; Romford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Wendy’s is seeking a Shift Manager to lead our team with fun and friendly service. You'll ensure high standards of food safety are met while managing customer interactions and supporting your team. Flexible hours and a range of benefits, including free meals and a target bonus, make this a rewarding opportunity.

Benefits

Target annual bonus of 10%, paid quarterly

Free meals while working

Discounts on days off

Career progression opportunities

Employee Assistance Program

Qualifications

• Experience of leading people, ideally in food service.
• 1 year of line operations experience.
• 1 year of management experience.

Responsibilities

• Handle customer interactions and ensure satisfaction.
• Oversee food safety standards and train new team members.
• Manage operations effectively in a fast-paced environment.

Skills

Leadership

Customer Service

Operational Management

Job description

In
1969, Dave Thomas brought his square burgers to the table and changed the game.
In 2021 we landed in the UK to do the same; and we’re staying for good.

Here
at Wendy's, we like our food how we like our ideas: fresh. That's why we've
introduced fun, flexible working. No zero-hour contracts. No nonsense.

Just like one of our unique, perfectly
balanced, everyday fresh burgers, your new career will be built specially for
you. Whatever your needs are, we're ready to embrace them, allowing you to be
who you want to be.

Shift Manager

The benefits:

• Target
  annual bonus of 10%, paid quarterly
• Free
  meals while working and discounts on days off
• Opportunities
  for career progression & development
• Employee
  Assistance Program: no-cost access to mental health services, legal
  guidance, financial advice, and more.

What you'll do:

• If a
  Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and
  never out of bacon.
• Whatever
  comes up with a customer - good or bad - you handle it like a leader.
• You get
  how things work here, and make sure new team members know it, too.
• You make
  sure food safety standards and procedures are on point

What you bring to the table:

• Experience
  of leading people, even better if you did it in a food service
  environment.
• 1 year
  of line operations experience; with demonstrated ability to lead and manage
  operations in a fast-paced environment.
• 1 year
  of management experience.
• Fully
  flex work availability

You must be willing and able to:

• Travel
  to other Wendy’s locations (restaurants, area office, etc.) as needed.
• Stand
  and move for most - if not all - of your shift.

We
are a proud equal opportunity employer - that means all races, religions,
nationalities, genders and the LGBTQ+ community are welcome. We provide
reasonable accommodations to enable people with disabilities to perform the
essential functions of their jobs.

Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio.
Dave built his business on the premise, “Quality is our Recipe,” which remains
the guidepost of the Wendy’s system. Wendy’s is best known for its
made-to-order square hamburgers, using fresh, never frozen beef*,
freshly-prepared salads, and other signature items like chili, baked potatoes
and the Frosty dessert. The Wendy’s Company (Nasdaq: WEN) is committed to
doing the right thing and making a positive difference in the lives of others.
Today, Wendy’s and its franchisees employ hundreds of thousands of people
across more than 7,000 restaurants worldwide!
We have a vision of becoming the world’s most thriving and beloved restaurant
brand. For more information connect with us on Twitter and Instagram using
@wendys, and on Facebook at www.facebook.com/wendys.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom