Shift Manager

Greggs Plc; Rawtenstall; Sur place; GBP 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

Competitive pay (weekly)

Colleague discount (up to 50%)

Free hot drinks on shift

Paid breaks

Profit sharing (10% of profits)

Health and wellbeing app with remoteGP

Holiday entitlement that grows with us

Colleague share plans

Pension scheme with employer match up

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday use

Résumé du poste

Greggs Plc is seeking a Shift Manager to lead the shop in the absence of the Store Manager. You will motivate the team, ensure excellent customer service, and manage in-store, delivery, Click + Collect and drive-thru operations. You will prepare products, keep displays stocked, and maintain a clean, welcoming shop environment.

Applicants should have previous supervisory experience in a customer-focused environment and be able to lead by example while supporting an inclusive culture.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Ability to lead by example and deliver excellent customer service.
• Willingness to work across multiple channels including in-store and online orders.

Responsabilités

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches and operating ovens.
• Keep displays stocked with a full range of products.
• Keep the shop clean, tidy and presentable; demonstrate reliability and leadership.
• Support an inclusive culture and welcome diverse colleagues.

Description du poste

Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing