Shift Manager

Wendy's Newcastle City Centre - 14593; Newcastle upon Tyne; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Free meals

Discounts on days off

Employee assistance program

Job summary

Wendy's Newcastle City Centre is hiring a Shift Manager to lead a fast-paced restaurant team in Newcastle. You’ll drive guest experience, ensure food safety standards, and train new team members while keeping operations smooth and efficient.

The role requires prior people leadership, at least one year in line operations and one year in management, plus fully flexible working hours. You’ll travel between Wendy’s locations as needed and contribute to our vibrant, friendly brand.

Qualifications

• Experience leading people, preferably in food service.
• At least 1 year in line operations with leadership responsibilities.
• At least 1 year in management roles.
• Fully flexible work availability.

Responsibilities

• If a Wendy’s restaurant were a person, it’d be you: fun, fast, friendly and never out of bacon.
• Handle customer issues—good or bad—like a leader.
• Help team members understand how things work and ensure they follow procedures.
• Ensure food safety standards and procedures are consistently followed.

Skills

People leadership

Line operations

Management experience

Job description

Why Wendy's?

In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working.

Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Shift Manager

The benefits:

• Free meals while working and discounts on days off
• Opportunities for career progression & development
• Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you'll do:

• If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.
• Whatever comes up with a customer - good or bad - you handle it like a leader.
• You get how things work here, and make sure new team members know it, too.
• You make sure food safety standards and procedures are on point

What you bring to the table:

• Experience of leading people, even better if you did it in a food service environment.
• 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
• 1 year of management experience.
• Fully flex work availability

You must be willing and able to:

• Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.
• Stand and move for most - if not all - of your shift.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.

Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality is our Recipe®,” which remains the guidepost of the Wendy’s system. Wendy’s is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.

Compensation: Competitive salary