Shift Manager

Wingstop; Metropolitan Borough of Solihull; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thurs, 20%F

28 days holiday + birthday off

Culture budgets allocated to every-

Regular incentives

Job summary

Wingstop is seeking a Shift Manager to help bring a brand-new restaurant to life in the Solihull area. You’ll lead fast-paced shifts, set the tone for the team, and ensure every process runs smoothly from day one.

You’ll coach and support your team, maintain high standards in food quality, speed, and cleanliness, and thrive on building a high-energy culture during opening weeks. This hands-on role offers real responsibility and a clear path to advancement as Wingstop grows, with a focus on

Qualifications

• Experience supervising teams in a fast-paced environment.
• Ability to lead and motivate a diverse team.
• Strong communication and problem-solving skills.
• Proactive, energetic, and customer-focused.

Responsibilities

• Support the successful launch of the restaurant.
• Lead shifts and set high standards from day one.
• Coach and develop a brand-new team.
• Drive performance, service, and consistency.
• Support operational setup and early-stage growth.

Skills

Supervisory experience

Leadership

Adaptability

Energetic

Job description

About Us

At Wingstop,we’re not just in the chicken business, we’re in the flavour business. Creatingmemorable experiences for our customers and team is what we do best, and we’vegot the awards to prove it (Sunday Times Best Places to Work 2024 & 2025and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRINGTHE FLAVOUR.

About theRole

As a ShiftManager in one of ourlocations, you’ll play a key role in bringing a brand-new restaurant to life.You’ll lead fast-paced shifts, helping to set the tone for the team, build ahigh-energy culture, and ensure every process runs smoothly from day one.

You’ll workclosely with your team, coaching and supporting them while maintaining highstandards in food quality, speed, and cleanliness. No two days are the same, you’llthrive on the variety, the buzz of opening a new site, and the chance to shapesomething from the ground up.

This is ahands-on, leadership-focused role with real responsibility, perfect for someonewho loves building teams, delivering results, and making an immediate impact.

WhatYou’ll Be Doing

• Supporting the successful launch ofthe restaurant
• Leading shifts and setting highstandards from day one
• Coaching and developing a brand-newteam
• Driving performance, service, andconsistency
• Supporting operational setup andearly-stage growth

WhatWe’re Looking For

• Previous supervisory experience
• Excited by new openings and buildingteams
• Strong leadership and adaptability
• High energy and positive attitude

OurValues

Authentic.Entrepreneurial. Fun. Service-Minded.

WhyWingstop?

Here atWingstop, it’s all about the people, the passion, and the energy. We’re morethan just wings, we’re a fast-moving, fun, and inclusive team where everyone’svoice is heard, growth is encouraged, and effort is recognised. From day one,you’ll be part of a culture that celebrates teamwork, rewards ambition andthrives on bringing energy to every shift. Whether you’re learning new skills,leading a team, or helping launch a new store, you’ll feel the Wingstop vibe ineverything we do. We are fast-paced, high-energy, and all about deliveringgreat experiences for our customers and our people.

It’s morethan just a job. It’s a place to build confidence, make mates, and be part ofsomething that’s growing fast.

Benefits

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon–Thurs, 20%Fri–Sun)
• 28 days holiday + birthday off
• Culture budgets allocated to everyrestaurant for recognition
• Regular companywide incentives

Grow WithUs

• Step Up Programme
• Structured leadership development
• Clear progression into AssistantManager roles

Perks& Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity& Inclusion

We celebrateindividuality and are dedicated to fostering a diverse and inclusive workplace.As an equal-opportunity employer, we are committed to creating a supportiveenvironment for all. If you require any adjustments during the recruitmentprocess to perform at your best, please let us know - we’re here to assist you.

AIDisclaimer

AI can be auseful tool - and we understand many candidates use it for support. That said,we’re really interested in you, not an AI-generated version of you.

We want tohear your voice and understand your real experience. Applications or interviewtasks that rely heavily on AI may not give us an accurate picture of who youare. Bring your authentic self to the process - that’s who we’re excited tomeet.