Shift Manager

DP World; Hinckley; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Shift Manager in a fast-paced logistics operation. This role involves overseeing the night shift, ensuring high service levels, and leading a team to achieve operational goals. You will be responsible for planning shifts, monitoring KPIs, and implementing process improvements. An exciting opportunity to develop your leadership skills in a growing international organization that values diversity and personal growth. If you're proactive, goal-oriented, and thrive in a fast-paced environment, this position is perfect for you.

Qualifications

• Strong management experience in logistics operations is essential.
• Excellent communication and leadership skills are required.

Responsibilities

• Manage and coordinate the night shift ensuring service quality.
• Supervise operations and employee productivity to meet KPIs.
• Implement corrective actions for operational issues.

Skills

Management Experience

Communication Skills

Leadership and Development

Mathematics

Warehouse Management Systems

MS-Office

Education

High School Diploma

Relevant Management Training

Job description

DP World Hinckley, England, United Kingdom

Shift Manager

DP World are currently recruiting for a Shift Manager to join our fast-paced operation in Hinckley. In this role you will be responsible for the planning, management, and coordination of the shift. This role will operate across a night shift pattern of Mon-Fri 16:00-00:30, please only apply if this shift would be suitable for you.

About the role:

• Responsibility and control of the night shift ensuring the highest level of service is available at all times
• Responsible for planning the shift and monitoring targets, setting and following up on actions in case of non-achievement of the set KPIs
• Supervise company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organisational goals are met
• Responsible for identifying and implementing corrective actions for issues arising that affect the successful achievement of departmental KPI as well as specifying process improvements that will enhance operational performance.
• Monitor the internal and external handovers between departments to ensure clean and complete transfer of product both internally and to external carriers
• Coordination of all shift activities within the Operation including productivity, cost control, resource utilisation, and service achievement
• Responsible for all H&S on site during your shift period
• Respond effectively to situations arising on shift ensuring efficient operational output
• Leadership of 15 direct reports and 10 indirect reports plus operational warehouse operatives
• Ensure teams are effectively skilled/motivated/trained and resourced

Your Key Skills:

• Strong previous management experience within a fast-paced logistics operation
• Excellent communication skills with expertise in managing customer relationships
• Good level of Maths and English
• Proven experience in leadership and development of teams (skills/training etc)
• Strong understanding of Warehouse Management Systems and MS-Office
• Team player, have strong communication skills, fast-paced environment, able to work independently and be goal-oriented, proactive with a high level of commitment.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.