Shift Manager

TN United Kingdom; Hinckley; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Shift Manager, der die Teamdynamik fördert und erstklassigen Kundenservice bietet. In dieser Rolle sind Sie verantwortlich für die Überwachung des Shops und die Motivation des Teams, um sicherzustellen, dass alle Kunden eine hervorragende Erfahrung haben. Sie werden in einem dynamischen Umfeld arbeiten, in dem Teamarbeit und Kundenorientierung im Mittelpunkt stehen. Genießen Sie zahlreiche Vorteile, darunter wöchentliche Bezahlung, Mitarbeitervergünstigungen und ein unterstützendes Arbeitsumfeld. Wenn Sie eine Leidenschaft für exzellenten Service haben und ein Teil eines großartigen Teams sein möchten, bewerben Sie sich jetzt!

Benefits

Wöchentliche Bezahlung

Mitarbeiterrabatt

Kostenlose Heißgetränke

Bezahlte Pausen

10% Gewinnbeteiligung

Gesundheits- und Wellness-App

Wachsende Urlaubsansprüche

Aktienpläne

Pensionskasse

Mitarbeiterhilfe-App

Qualifications

• Zuverlässig mit natürlichen Führungsfähigkeiten und einer Leidenschaft für Kundenservice.
• Bevorzugte Erfahrung in einer kundenorientierten Umgebung.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers efficiently and courteously.

Skills

Kundenservice

Teamführung

Zuverlässigkeit

Multitasking

Education

Erfahrung im Kundenservice

Supervisory Experience

Job description

About the role

Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction. As part of the management team, you'll be responsible for overseeing the shop in the absence of the Manager. You will motivate the team and ensure they have what they need to excel. We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. Your role is to ensure customers have a brilliant experience, whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example and serve customers efficiently and courteously
3. Prepare products, including making sandwiches and managing ovens
4. Keep displays stocked and appealing
5. Maintain a clean, tidy, and presentable shop environment

What we can offer you

• Competitive pay paid weekly
• Colleague discount up to 50% off on Greggs products for you and a family member
• Free hot drinks during your shift
• Paid breaks
• Sharing 10% of profits with colleagues
• Health and Wellbeing App offering Remote GP and Physiotherapy services
• Growing holiday entitlement as your career progresses
• Share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating career milestones
• Discounts and savings for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership abilities and a passion for delivering exceptional customer service. Supportive of an inclusive culture that values diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the role's availability requirements, apply now!

About us

At Greggs, we love what we do and enjoy having fun! Our culture is built on how we behave and support each other. Everyone is welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and authentic at work. You can learn more about us here: [link].