Shift Manager

Wingstop UK; Hanley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

28 days holiday + birthday off

Culture budgets

Regular incentives

Job summary

Wingstop UK is opening a brand-new restaurant and seeks a proactive Shift Manager to lead the launch. You will manage fast-paced shifts, set the tone, and ensure smooth operations from day one.

You'll coach a brand-new team, uphold high standards of food quality, speed, and cleanliness, and drive performance while fostering a positive, energetic culture during this critical opening phase.

Qualifications

• Previous supervisory experience required.
• Excited by new openings and building teams.
• Strong leadership and adaptability are essential.
• High energy and positive attitude are a must.

Responsibilities

• Support the successful launch of the restaurant.
• Lead shifts and set high standards from day one.
• Coach and develop a brand-new team.
• Drive performance, service, and consistency.
• Support operational setup and early-stage growth.

Skills

Supervisory experience

Leadership

Adaptability

Energy & positivity

Job description

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As a Shift Manager in one of our locations, you’ll play a key role in bringing a brand-new restaurant to life. You’ll lead fast-paced shifts, helping to set the tone for the team, build a high-energy culture, and ensure every process runs smoothly from day one.

You’ll work closely with your team, coaching and supporting them while maintaining high standards in food quality, speed, and cleanliness. No two days are the same, you’ll thrive on the variety, the buzz of opening a new site, and the chance to shape something from the ground up.

This is a hands‑on, leadership‑focused role with real responsibility, perfect for someone who loves building teams, delivering results, and making an immediate impact.

What You’ll Be Doing

• Supporting the successful launch of the restaurant
• Leading shifts and setting high standards from day one
• Coaching and developing a brand-new team
• Driving performance, service, and consistency
• Supporting operational setup and early‑stage growth

What We’re Looking For

• Previous supervisory experience
• Excited by new openings and building teams
• Strong leadership and adaptability
• High energy and positive attitude

Our Values

Authentic. Entrepreneurial. Fun. Service‑Minded.

Why Wingstop?

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast‑moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast‑paced, high‑energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant Manager roles
• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we’re really interested in you, not an AI‑generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that’s who we’re excited to meet.