Shift Manager

Wingstop UK - Hanley; Stoke-on-Trent; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thurs, 20%

28 days holiday + birthday off

Culture budgets allocated to every餐

Regular companywide incentives

Wagestream access

Discounts platform

Employee of the Month recognition

Team socials and events

Uniform provided

Job summary

Wingstop UK - Hanley in Stoke-on-Trent is seeking a hands-on Shift Manager to lead a brand-new restaurant from day one. You’ll manage fast-paced shifts, set the tone for the team, and ensure top standards in food quality, service and cleanliness.

You’ll coach a brand-new team, drive performance and growth, and own early-stage operational setup to deliver a memorable customer experience.

Qualifications

• Previous supervisory experience.
• Interest in new openings and building teams.
• High energy and positive attitude.

Responsibilities

• Supporting the successful launch of the restaurant
• Leading shifts and setting high standards from day one
• Coaching and developing a brand-new team
• Driving performance, service, and consistency
• Supporting operational setup and early-stage growth

Skills

Previous supervisory experience

New openings

Leadership

High energy

Job description

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As a Shift Manager in one of ourlocations, you’ll play a key role in bringing a brand-new restaurant to life. You’ll lead fast-paced shifts, helping to set the tone for the team, build a high-energy culture, and ensure every process runs smoothly from day one.

You’ll work closely with your team, coaching and supporting them while maintaining high standards in food quality, speed, and cleanliness. No two days are the same, you’ll thrive on the variety, the buzz of opening a new site, and the chance to shape something from the ground up.

This is a hands-on, leadership-focused role with real responsibility, perfect for someone who loves building teams, delivering results, and making an immediate impact.

What You’ll Be Doing

• Supporting the successful launch of the restaurant
• Leading shifts and setting high standards from day one
• Coaching and developing a brand-new team
• Driving performance, service, and consistency
• Supporting operational setup and early-stage growth

What We’re Looking For

• Previous supervisory experience
• Excited by new openings and building teams
• Strong leadership and adaptability
• High energy and positive attitude

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

Benefits

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon–Thurs, 20% Fri–Sun)
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant Manager roles

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.

If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we’re really interested in you, not an AI-generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that’s who we’re excited to meet.