Shift Manager

Iceland; Coleraine; On-site; GBP 22,000 - 28,000; Full time

Job summary

Iceland recherche un Shift Manager passionné pour rejoindre son équipe dans une ambiance dynamique. En tant que Shift Manager, vous soutiendrez la direction et participerez à offrir un service client exceptionnel, tout en développant votre propre équipe. Avec des opportunités de progression et de développement, cette fonction est idéale pour ceux qui souhaitent évoluer dans le secteur de la vente au détail.

Benefits

15% de réduction dans tous les magasins

28 jours de congé

Bons de Noël selon l'ancienneté

Programme de parrainage

Schémas d'épargne de Noël

Récompenses pour l'ancienneté

Option d'adhésion à un plan de santé

Aide Grocery Aid

Voies de carrière claires

Environnement de travail inclusif

Qualifications

• Expérience prouvée en gestion de détail ou rôle de supervision.
• Capacité à communiquer efficacement avec chaque collègue.
• Compétences en planification et organisation des shifts.

Responsibilities

• Supporter l'équipe de direction pour atteindre des résultats.
• Assurer la disponibilité pour les clients.
• Jouer un rôle actif dans l'augmentation des ventes.

Skills

Gestion de l'équipe

Communication efficace

Planification et organisation

Capacité à fournir des retours d'information

Job description

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As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.

As Shift Manager, you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Key responsibilities include:

• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
• Deliver on all agreed actions set for you by your line manager.
• Proactively support and work with the Talking Shop Rep in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.

Doing the right processes and doing them right:

• Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
• A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
• Follow and implement all cash handling and security policies & processes.
• Play your part in providing the best digital service through implementing all “One Best Way” processes.

Leadership:

Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:

• Love your customers by being approachable.
• Look after our own by being respectful.
• Work together by being enthusiastic.
• Hate waste by taking action.
• Care about the business and our people by being considerate.

Required skills & experience:

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

What We Offer:

• 15% discount in all Iceland and The Food Warehouse stores.
• 28 days holiday (including Bank Holidays).
• Christmas vouchers – increasing with length of service.
• Refer a Friend scheme.
• Christmas saving schemes.
• Long service awards.
• Option to join a healthcare plan.
• Grocery Aid for free and confidential financial, emotional and practical support.
• Clear career pathways with opportunities for development and progression.
• A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Additional Information: Must be fully flexible